If you’re experiencing issues with the bot, need help setting up connections, or have a feature request, our support team is here to help! Below are the best ways to reach us.
🔹 Join Our Discord Support Server
The fastest way to get help is through our official Discord support server.
Here, you can:
If you need one-on-one assistance, you can open a support ticket in our Discord server.
1️⃣ Join our Support Server
2️⃣ Go to the #support-tickets channel
3️⃣ Click the 🎫 button to create a ticket
4️⃣ A staff member will assist you shortly
🐞 Reporting a Bug
If you’ve found a bug, please provide the following details when reporting:
What command or feature is affected?
What were you trying to do?
Any error messages you received?
Screenshots or logs (if available)
You can report bugs:
🔹 In the #bug-reports channel in our Discord
🔹 By submitting a support ticket
📖 Checking the Documentation
Before reaching out, check our FAQ and Troubleshooting pages.
Many common issues can be solved by following the provided solutions.
✉️ Contact via Email (Optional)
If you need to reach us outside of Discord, you can email our support team:
📧 [email protected]
Response times may vary, but we aim to reply within 24-48 hours.
💡 Have a Feature Request?
We love hearing feedback and feature suggestions!
🔹 Share your ideas in the #suggestions channel in our Discord
🔹 Vote on existing suggestions to prioritize what gets added next
❗ When Not to Contact Support
❌ Asking about downtime (Check Bot Status instead)
❌ Requesting bot ownership transfers (Connections are tied to their creator)
❌ Complaints about Automod (You can adjust settings yourself)
❌ Reporting users (We don’t moderate individual servers—contact your server admins)
If you still need help, don’t hesitate to reach out! We’re here to ensure you have the best experience using the bot. 🚀💬